Sign-in options and linking errors

You can sign in to laffi with a code sent to your email, with Google, or with Apple. If an option isn't on the sign-in screen, it isn't available right now.

Sign in with an email code

1. Tap Sign in, enter your email and tap Send code.
2. Enter the 6-digit code we sent you and tap Confirm sign-in.
3. Didn't get it? Wait for the countdown to finish, then tap Resend code. If you typed the wrong address, tap Use a different email.

You may also be asked to confirm your age.

Continue with Google or Apple

Tap Continue with Google or Continue with Apple and follow the steps. If you cancel or something goes wrong, start again.

Tip: Use the same sign-in method you used before. A different method could take you to a new, empty account.

Connect Apple to your account

Go to Account settings › Sign-in methods and tap Connect Apple. If you see "Please sign out and sign in again before connecting Apple", tap Sign out and sign in again, then try again.

Common errors

• "That code is not right": check the code and enter it again.
• "That code has expired", "already been used", "no longer valid" or "Too many wrong codes": request a new code.
• "That was too soon" or "Too many attempts": wait a little, then try again.
• "Email delivery is unavailable right now": try again shortly.
• "This sign-in belongs to another browser or has been replaced" or "Your browser session changed": start signing in again, and finish in the same browser.
• "Your session changed while signing in": request a new code.
• "This Apple account is already connected to another laffi account": that Apple ID belongs to a different laffi account, and it can't be combined with this one. Your current account has not changed.
• "Your laffi account is already connected to a different Apple account": your account already has another Apple ID connected.
• "This account is unavailable": use another sign-in method. If the message says to contact support, ask us for help (see below).
• "This account could not be linked. Contact support.": ask us for help (see below).

Need help?

Tap the chat bubble at the bottom right of laffi and ask for a person — we'll create a ticket and reply in the app and by email. You can also email [email protected].